Managed Services

We build the foundation, watch it, keep it affordable and keep it recoverable.


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The problem

Cloud infrastructure gets harder to run as it grows.

What starts as a few accounts and services becomes an estate that needs continuous attention. The same problems tend to appear.

  1. 01

    Infrastructure complexity

    More accounts, environments, networks and services, each with configuration that has to stay consistent.

  2. 02

    Operational overhead

    Patching, upgrades, maintenance and housekeeping take time away from product engineering.

  3. 03

    Reliability

    Changes and capacity issues that are not managed carefully turn into outages.

  4. 04

    Security responsibilities

    Access, hardening and vulnerability management need ongoing ownership, not occasional reviews.

  5. 05

    Deployment and change

    Releases and infrastructure changes become riskier as more systems depend on each other.

  6. 06

    Monitoring and incidents

    Alerts, investigations and incident follow-up compete with planned work.

  7. 07

    Cost visibility

    Spend grows across accounts and services without a clear view of what drives it.

Scope

What Slovink manages.

Managed cloud operations, grouped into four areas. Each can start on its own; together they cover the day-to-day running of your platform.

01 · Foundation

Foundation

A secure, governed cloud foundation on AWS, Azure or Google Cloud, built as Terraform and managed by us, so every new account, subscription or project starts compliant.

Landing ZonesAccount structure, guardrails, central logging, networking and identity.
Sovereign Landing ZoneApproved European regions, customer-held keys and audited access.
  • Cloud accounts and subscriptions
  • Compute, networking and storage
  • Policy guardrails and cloud governance
  • Infrastructure maintenance
Built on Skylark, our landing zone platform →
02 · Observability

Observability

Full-stack visibility into your infrastructure and applications, operated by our team so issues are caught before your customers notice them.

Proactive MonitoringMetrics, dashboards and alerts that each have an owner and a runbook.
Logging, Tracing & PerformanceCentralised logs and traces that lead slow requests to their root cause.
  • Metrics, logs and traces
  • Alert routing to accountable engineers
  • OpenTelemetry instrumentation
  • Alert tuning to cut noise
Explore Osprey, our observability platform →
03 · Cost Management

Cost Management

Know what you spend, why you spend it, and what to cut. We make cloud costs visible, remove waste and review spend with you every month.

  • Tagging and cost allocation
  • Rightsizing and idle resource removal
  • Savings Plans and reserved capacity
  • Kubernetes cost breakdown
  • Budgets and anomaly alerts
  • Monthly FinOps reviews
04 · Backup & Recovery

Backup & Recovery

Backups only matter if you can restore them. We design, run and regularly test backup and disaster recovery so you can recover within agreed targets.

  • Backup policies across clouds
  • Kubernetes backup
  • Immutable, cross-region copies
  • Agreed recovery point and time objectives
  • Scheduled restore tests
  • Documented disaster recovery runbooks
Operating model

How the operation runs.

Managed cloud follows the same operating lifecycle as every Slovink service, from the first assessment to continuous improvement.

  1. 01

    Assess

    Review architecture, access, monitoring coverage, backups and cost to establish a baseline.

  2. 02

    Design

    Agree the target state for environments, automation, observability and security.

  3. 03

    Implement

    Build it with infrastructure as code, CI/CD and documented runbooks.

  4. 04

    Monitor

    Watch metrics, logs and traces, with alerts routed to accountable engineers.

  5. 05

    Secure

    Manage access, patching, hardening and vulnerability remediation.

  6. 06

    Optimise

    Rightsize resources, remove waste and tune performance.

  7. 07

    Improve

    Feed incidents and reviews back into the platform so problems do not repeat.

Handover to operations

Technical depth

The technology involved.

Managed cloud operations span these domains.

Platform

Cloud

Accounts, networking, compute, storage and governance

AWS · Azure · Google Cloud · Hybrid

Containers

Images, registries and container runtime

Docker

Kubernetes

Clusters, upgrades, scaling and workloads

EKS · AKS · GKE
Delivery

Infrastructure as Code

Provisioning, modules and drift control

Terraform · Ansible

CI/CD

Pipelines, releases and environments

GitOps · GitHub Actions · GitLab CI · Azure DevOps
Operations

Monitoring

Metrics, alerting and dashboards

CloudWatch · Azure Monitor · Prometheus · Grafana · Datadog

Backup

Backup, restore and disaster recovery

AWS Backup · Azure Backup · Velero
Security

Security is part of the operation.

Security is not a project added after go-live. It is built into how infrastructure is accessed, changed, monitored and recovered.

How Slovink approaches security →
  1. AccessLeast privilegeAccess controlSecrets management
  2. ChangeChange management
  3. VisibilityMonitoringLogging
  4. ProtectionVulnerability management
  5. ResponseIncident response
  6. RecoveryBackup and recovery
Audience

Who it is for.

Infrastructure that has outgrown internal capacity

Your cloud estate needs more operational attention than your team can give it alongside product work.

Teams that need ongoing cloud expertise

You need experienced cloud engineers continuously, not for a one-off project.

Organisations that need a managed operational layer

You want clear ownership of day-to-day operations: maintenance, change, backup and recovery.

Product-focused engineering teams

You want your engineers focused on the product while infrastructure operations are handled.

FAQ

Questions buyers ask.

Which cloud platforms does Slovink manage?

AWS, Microsoft Azure and Google Cloud, including hybrid environments that combine cloud and on-premise infrastructure.

Does managed cloud replace our engineering team?

No. Slovink works as an extension of your engineering team. The infrastructure, accounts and data remain yours; Slovink takes responsibility for running it day to day, alongside your team rather than replacing it.

Where is Slovink's team based?

Slovink's engineering and operations team is based in India and works remotely. European businesses are Slovink's focus market.

Can managed cloud be combined with other Slovink services?

Yes. Each Slovink service can run on its own, and they are designed to work together. Managed Services connects most directly with DevOps, DevSecOps and Operations.

Connected services

Extend the operation.

DevOps

CI/CD pipelines, infrastructure as code with Terraform and Ansible, GitOps and release automation across your environments.

Terraform · Ansible · GitOps

DevSecOps

Cloud and application security, security pipelines and threat detection, with ongoing vulnerability management.

IAM · SAST · SIEM

Operations

Incident management, patching and upgrades, site reliability engineering and monthly service reporting.

Incidents · SRE · Reporting

Platforms

Ready-made platforms for landing zones, observability, Kubernetes and policy as code: Skylark, Osprey, Kea and Pelican.

Skylark · Osprey · Kea · Pelican

Put your cloud infrastructure under managed operations.

Start with a conversation about how your cloud is run today and where operational ownership is missing.

Request a Cloud Operations Assessment Talk to a Cloud Engineer